Terms & Conditions
1. Introduction
These Terms & Conditions govern your use of the Katha by Sanchita website and services. By accessing our website or purchasing products from us, you agree to comply with these terms. If you do not agree with any part of these terms, please do not use the website.
2. Product Information
We make every effort to ensure that product descriptions, images, and prices are accurate. However:
- Slight variations in color may occur due to screen settings or photography.
- Handloom products may have minor irregularities, which are natural characteristics of handcrafted textiles. These variations are not considered defects.
3. Pricing and Availability
All prices displayed on the website are in Indian Rupees (INR) unless otherwise specified. We reserve the right to:
- Modify product prices
- Correct pricing errors
- Change product availability
at any time without prior notice.
4. Order Acceptance
Placing an order on our website constitutes an offer to purchase a product. We reserve the right to:
- Accept or reject any order
- Cancel orders due to pricing errors, stock unavailability, or suspected fraud.
If an order is cancelled after payment, the amount will be refunded to the original payment method. 5. Payment Terms We accept payments through secure payment gateways. Available payment methods may include:
- Credit cards
- Debit cards
- UPI
- Net banking
All transactions are subject to payment authorization.
6. Shipping and Delivery
Delivery timelines provided are estimated and may vary due to factors beyond our control. We are not responsible for delays caused by:
- Courier companies
- Weather conditions
- Government restrictions
- Other unforeseen circumstances
7. Returns and Refunds
All returns, exchanges, and refunds are governed by our Returns & Refund Policy, which forms part of these Terms & Conditions. Customers are encouraged to review that policy before making a purchase.
8. Intellectual Property
All content on this website including:
- Images
- Product descriptions
- Logos
- Graphics
- Website design
is the intellectual property of Katha by Sanchita and may not be reproduced or used without written permission.
9. Limitation of Liability
To the extent permitted by applicable law, Katha by Sanchita shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. This includes, but is not limited to, loss of profits, loss of opportunity, or inconvenience caused by delays. While we strive to ensure a smooth shopping experience, certain services such as payments, shipping, and logistics are handled by trusted third-party providers. Katha by Sanchita shall not be held responsible for delays or disruptions caused by these external service providers. Nothing in this section limits any rights you may have under applicable consumer protection laws.
10. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising out of the use of this website shall fall under the jurisdiction of the courts of Mumbai/Navi Mumbai-Maharashtra.
11. Changes to Terms
We reserve the right to update these Terms & Conditions at any time. Changes will be effective immediately upon posting on the website.